Our services
Maintenance
We maintain your property so guests are comfortable throughout their stay.
We maintain your property so guests are comfortable throughout their stay. Small repairs are dealt with quickly, and we alert you as soon as a larger intervention is needed.
A property let by the night wears faster than a main residence. Locks, taps, appliances and surfaces take in a year what an ordinary home takes in several. Anticipating always costs less than repairing under pressure on a Friday evening with guests on site.
Your property is looked after as if it were ours: we check equipment regularly to avoid unpleasant surprises and protect the quality of your reviews. Routine checks focus on what fails first — water heaters, washing machines, Wi-Fi, locks and key boxes.
For work beyond routine repairs, we call on local tradespeople we have worked with for years. You receive a quote before anything is committed: nothing starts without your agreement.
This upkeep also protects your ratings. A fault fixed within the day usually goes unmentioned in reviews; the same fault left for two days ends up in the comment, and then in the listing’s average score.
- Small repairs handled for you
- Regular equipment checks
- Alerts and quotes for major works
- A network of local tradespeople
Frequently asked questions
Are repairs included in the commission?
Monitoring and minor work are. Parts and tradespeople’s work are at your expense, with a quote before anything is committed.
Who responds to a breakdown during a stay?
We do, as first line. We are based in Serris: a call-out in Serris, Chessy or Montévrain is handled the same day rather than waiting for a slot. Beyond that, we bring in the tradespeople we work with regularly.
Will I be told before major work?
Always. Nothing binding starts without your written agreement and a quote, barring an emergency affecting occupants’ safety.